Frequently asked questions

We’ve got answers to your questions

What currencies can I manage with JelluPay?

You can hold and manage wallets in NGN, USD, EUR, and GBP. Easily switch between them, enjoy real-time currency conversion, and send or receive money without borders.

Absolutely! JelluPay makes cross-border transfers fast, secure, and affordable. You can send money to friends, family, or business partners around the world, directly from your multi-currency wallet.

Getting your virtual dollar card is easy with JelluPay. Just sign up, complete your KYC, and request a card from your dashboard. Use it for online shopping, subscriptions, and global payments—anywhere Mastercard or Visa is accepted.

JelluPay lets you pay a wide range of bills—including electricity, internet, airtime, data, cable TV, and more. Enjoy the convenience of settling your bills instantly, anytime, anywhere.

Yes—your security is our top priority. JelluPay uses bank-grade encryption, multi-factor authentication, and real-time fraud monitoring to keep your funds and personal information safe.

Still need help?

EMAIL

You can leave us a message via email

IN-APP SUPPORT

Get help 24/7 via our in-app chat.

Download App