Privacy Policy
EFFECTIVE AS OF JUNE 3, 2025
At JelluPay, your privacy matters to us. This policy explains how we collect, use, and protect your information when you use our services.
1. Information We Collect
Personal Information: Full name, phone number, email address, username, and any other information you provide during registration.
Transaction Data: Details of payments, transfers, and usage within the wallet.
Device & Log Data: IP address, device type, browser type, and usage logs to improve performance and security.
2. How We Use Your Information
We use your data to:
Create and manage your account
Process transactions securely
Improve app performance and user experience
Provide customer support
Notify you of updates, promotions, and important alerts
Ensure compliance with legal and regulatory obligations
3. Additional Information We Collect
We may also collect the following:
Personal identification information (name, email, phone number)
Payment information (credit card details, billing address)
Usage data (how you interact with our services)
Device information (IP address, operating system)
Cookies and tracking technologies data
Feedback and communication records
4. Data Sharing and Disclosure
We may share your information with:
Service providers assisting in our operations
Business partners for collaborative purposes
Legal authorities when required by law
Third parties in connection with business transfers
Marketing partners for promotional outreach
5. Data Security
We use industry-standard encryption and security practices to protect your data. However, no system is 100% secure, so we encourage users to take steps like using strong passwords and not sharing login details.
6. User Rights
You have rights regarding your information, such as:
Accessing your personal data upon request
Requesting corrections to inaccurate information
Objecting to the processing of your data
Requesting deletion of your data under certain conditions
7. Changes to Our Policy
We may update this Privacy Policy to reflect changes in our practices. We’ll notify you of any significant updates. Continued use of the app means you accept the new terms.